Frequently Asked Questions (FAQ) – Cricket Betting Bangladesh

Yes, your Cricket Betting account is activated immediately after OTP verification, and you can make a deposit to start cricket betting right away. However, for larger withdrawals, you may need to submit KYC documents — this is a one-time process.

Yes, two different individuals from the same household can each open a separate Cricket Betting account using their own mobile number, email address, and identity. However, one person holding two accounts is strictly prohibited.

You can close your Cricket Betting account at any time by contacting our support team via email or live chat. Make sure to withdraw your remaining balance before closing. A self-exclusion option is also available for responsible gaming purposes — for more details, Responsible Gaming View Page.

Yes, your mobile number and email can be updated after identity verification. Simply contact our support team and submit the required identification documents. Updates are typically processed within 24–48 hours.

Cricket Betting supports all major mobile banking services in Bangladesh:

• bKash — Instant, minimum ৳100.
• Nagad — Instant, minimum ৳100.
• Rocket (DBBL) — Instant, minimum ৳100.
• Bank Transfer — 1–2 business days.

Withdrawal processing times vary depending on the method:

• BKash / Nagad / Rocket: typically within 15 minutes to 2 hours.
• Bank Transfer: 1–3 business days.

Your first withdrawal may require KYC verification, which can take a little longer. Once verified, subsequent withdrawals are processed much faster.

Withdrawal limits for Cricket Betting are listed below:

• Minimum withdrawal: ৳500.
• Daily maximum limit: ৳50,000 (standard users).
• VIP members enjoy even higher limits.

Custom withdrawal limits can be arranged for high rollers and VIP members. For more details, VIP Page View.

Wait 5–10 minutes first. If the balance still hasn't been credited:

• Note your transaction ID (TrxID) from your mobile banking app.
• Send the TrxID to us via live chat or email.
• Most issues are resolved within 1 hour.

Cricket Betting does not charge any withdrawal fees. However, mobile banking operators (bKash, Nagad) may apply their standard transaction charges, which vary by service. Bank transfers are subject to the respective bank's own fees.

Make your first deposit after registering on Cricket Betting and a 100% welcome bonus will be credited to your account automatically — up to ৳5,000. No promo code required.

To withdraw bonus funds, you must first meet the wagering requirement — typically 10x the bonus amount. For example, if you receive a ৳2,000 bonus, you'll need to place a total of ৳20,000 in bets before it becomes withdrawable. Full terms and conditions Terms & Conditions page.

Fill in the "Voucher/Referral Code" field on the registration form. Voucher codes cannot be applied after registration, so make sure you have your code ready beforehand. Voucher page All active codes are listed there.

Each week (Monday 12:00 AM to Sunday 11:59 PM), you'll receive cashback on a percentage of your net losses. The cashback rate ranges from 5% to 15% depending on your VIP tier, and it's credited to your account automatically every Monday.

At Cricket Betting, you earn a ৳500 bonus for every successful referral. Your friend must register and complete their first deposit — once they do, the referral bonus is credited straight to your account. There's no cap on how many people you can refer.

Cricket Betting supports a wide variety of bet types:

• Match Winner: Bet on which team will win the match.
• Toss Winner: Bet on who wins the toss.
• Over/Under Runs: How many runs will be scored in a specific over.
• Top Run Scorer: Which batsman will score the most runs.
• Live Bet: Bet in real time while the match is in progress.
• Accumulator Bet: Placing bets on multiple matches at once.

If a cricket match is cancelled or abandoned due to rain or any other reason, all bets on that match will be voided and your full stake will be refunded. However, if a result is determined via the DLS method, all bets remain valid.

In live cricket betting, odds can shift with every ball or over. A wicket, a big shot, or a change in weather can cause odds to move fast — so quick decisions matter. The odds at the moment you submit your bet are the ones that count.

The minimum bet on Cricket Betting is just ৳50. Maximum bet limits vary by event and bet type — generally up to ৳1,00,000. Custom limits are available for high rollers and VIP members. For more details, High Roller Page View.

Once a bet is confirmed, it generally cannot be cancelled or changed. Always double-check the odds and stake before submitting. However, if a "Bet Editor" feature is available, changes may be possible in some cases — this feature is not available for all events.

Yes, Cricket Betting protects all your personal and financial information with 256-bit SSL encryption. We never sell or share your data with third parties. For more details, please see our Privacy Policy Read.

Take the following steps immediately:

• Quick On the login page and change your password.
• Contact our support team immediately.
• Our support team will temporarily lock your account and launch an investigation.
• Your account will be restored once your identity has been verified.

Log in to your Cricket Betting account, go to Profile Settings, and enable two-factor authentication under the "Security" section. You'll receive a one-time OTP on your mobile each time you log in. Keeping this enabled significantly improves your account security.

Cricket Betting is firmly committed to responsible gaming. Here's what we offer:

• Setting daily / weekly / monthly deposit limits.
• Self-exclusion (temporarily closing your account for a set period).
• Setting a cooling-off period.
• Betting history and spending reports.

For more details Responsible Gaming View Page.